AutoRank

Terms of Service

Legal terms and conditions for using the AutoRank GEO analytics platform.

Autorank.ai — Terms and Conditions

Effective Date: May 6, 2026

These Terms and Conditions ("Terms") govern your access to and use of the services, websites, applications, and platform (collectively, the "Service") provided by Autorank.ai ("Autorank", "we", "us", or "our"). By accessing, registering for, or using the Service, you ("Customer", "you", or "your") agree to be bound by these Terms. If you do not agree, you must not access or use the Service.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case the terms "you" and "your" refer to that entity.

1. Definitions

  • "Account" means the registered account through which you access the Service.
  • "Customer Data" means any data, content, or information submitted by you or on your behalf to the Service.
  • "Subscription" means the paid or free plan under which you access the Service.
  • "Fees" means the amounts payable for the Service as set out at sign-up or in an order form.

2. Eligibility and Account Registration

To use the Service, you must be at least 18 years of age and capable of entering into a legally binding agreement. You agree to provide accurate, current, and complete information during registration and to keep that information up to date. You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. You must notify us immediately of any unauthorized access to or use of your Account.

3. The Service

Autorank.ai provides a software-as-a-service platform designed to help businesses monitor, analyze, and improve their visibility in AI-driven search and answer engines. The specific features available to you depend on your Subscription plan. We may, at our discretion, modify, enhance, or discontinue features of the Service, provided that any material reduction in functionality during a paid Subscription term will be communicated to you in advance where reasonably practicable.

4. Subscriptions, Fees, and Payment

Access to paid features of the Service requires a Subscription. Fees are charged in accordance with the plan you select and are billed in advance on a recurring basis (monthly or annually, as applicable) unless otherwise agreed in writing. All Fees are exclusive of applicable taxes, which you are responsible for paying.

Subscriptions automatically renew at the end of each billing cycle unless cancelled before the renewal date. You may cancel your Subscription at any time through your Account settings; cancellation takes effect at the end of the current billing period. Except where required by law, Fees are non-refundable. We may change our Fees by giving you at least thirty (30) days' prior notice; changes take effect at the start of your next billing cycle.

If a payment is not received when due, we may suspend or terminate your access to the Service until the outstanding balance is paid.

5. Free and Lite Plans

Autorank may offer a free or Lite plan with limited features, usage levels, and access compared to paid Subscriptions. The features, usage limits, availability, and eligibility requirements for any free or Lite plan may be changed, reduced, discontinued, or made subject to additional terms at any time.

Use of a free or Lite plan is subject to reasonable and fair use. We may monitor usage to protect the stability, security, and long-term sustainability of the Service. If we determine that usage is excessive, abusive, improperly automated, intended to circumvent plan limits, or otherwise contrary to the intended use of the free or Lite plan, we may restrict access, suspend features, require an upgrade to a paid plan, or terminate access.

Free and Lite plans are provided on an "as is" and "as available" basis and may not include the same levels of support, service commitments, feature access, or data retention as paid plans.

6. Acceptable Use

You agree not to, and not to permit any third party to:

  • use the Service in violation of any applicable law or regulation;
  • reverse engineer, decompile, or attempt to derive the source code of the Service, except to the extent permitted by applicable law;
  • interfere with or disrupt the integrity or performance of the Service or the data it contains;
  • attempt to gain unauthorized access to the Service or its related systems or networks;
  • use the Service to transmit malicious code, spam, or unlawful, infringing, defamatory, or harmful content;
  • resell, sublicense, or otherwise commercially exploit the Service except as expressly permitted; or
  • use the Service to build a competing product or service.

We reserve the right to suspend or terminate your access to the Service if we reasonably believe you have violated this section.

7. Customer Data

You retain all rights, title, and interest in and to your Customer Data. You grant Autorank a limited, worldwide, non-exclusive, royalty-free license to host, copy, transmit, display, and process Customer Data solely as necessary to provide and improve the Service and as otherwise permitted under these Terms. You represent and warrant that you have all rights necessary to provide the Customer Data to us and that our processing of Customer Data in accordance with these Terms will not violate any third-party rights or applicable law.

We will maintain reasonable administrative, technical, and physical safeguards designed to protect Customer Data, as further described in our Privacy Policy.

8. Intellectual Property

As between the parties, Autorank and its licensors own all right, title, and interest in and to the Service, including all related software, technology, content, trademarks, logos, and intellectual property rights. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service during your Subscription term solely for your internal business purposes and in accordance with these Terms. No rights are granted to you other than those expressly set out in these Terms.

If you provide us with feedback, suggestions, or ideas regarding the Service, you grant us a perpetual, irrevocable, royalty-free, worldwide license to use that feedback for any purpose, including improving the Service, without obligation to you.

9. Marketing and Promotional Use

By using the Service, you grant Autorank the right, during the term of your Subscription and thereafter, to identify you as a customer of Autorank.ai and to use your company name, trade name, and logo for marketing and promotional purposes. Specifically, you agree that we may:

  • display your name and logo on our website, including in any "customers," "trusted by," or similar sections, to announce and identify you as a client;
  • reference your use of the Service in marketing materials, sales collateral, investor materials, presentations, case studies, and press releases;
  • publish posts, mentions, and announcements about you as a customer on our social media channels and in email communications;
  • reference, in aggregated, anonymized, or attributed form, the improvements in your AI search visibility, rankings, mentions, or other performance metrics achieved through use of the Service, and use such results as marketing material; and
  • create and publish testimonial-style content, customer stories, and quantitative case studies based on your use of the Service and the results obtained.

You agree that any use of your name, logo, or results in accordance with this section will be consistent with any reasonable brand or trademark usage guidelines you provide to us in writing. You may withdraw the rights granted under this section at any time by sending a written request to the contact address listed at the end of these Terms; in such case, we will cease new uses of your name, logo, and results within a commercially reasonable period, but are not required to recall, alter, or remove materials already produced, printed, distributed, or published prior to receipt of your request.

Nothing in this section requires Autorank to disclose any of your confidential information, and any specific quotes attributed to you or your personnel will be subject to your prior approval, not to be unreasonably withheld.

10. Confidentiality

Each party may have access to information of the other that is confidential ("Confidential Information"). Confidential Information includes any information that is identified as confidential at the time of disclosure or that a reasonable person would understand to be confidential given the nature of the information and the circumstances of disclosure. Each party agrees to protect the other's Confidential Information using the same degree of care it uses to protect its own confidential information of similar nature, but in no event less than reasonable care, and to use such Confidential Information only for purposes of performing its obligations or exercising its rights under these Terms.

Confidential Information does not include information that is or becomes publicly known through no fault of the receiving party, was already known to the receiving party prior to disclosure, is rightfully received from a third party without restriction, or is independently developed without use of the disclosing party's Confidential Information.

11. Third-Party Services

The Service may integrate with or link to services provided by third parties. We are not responsible for the availability, content, security, or practices of any third-party service, and your use of such services is at your own risk and subject to the third party's terms.

12. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AUTORANK DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM HARMFUL COMPONENTS, OR THAT ANY PARTICULAR RESULTS, RANKINGS, OR LEVELS OF AI VISIBILITY WILL BE ACHIEVED.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL AUTORANK OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE TOTAL FEES PAID BY YOU TO AUTORANK FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

14. Indemnification

You agree to defend, indemnify, and hold harmless Autorank and its affiliates, officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to (a) your use of the Service in violation of these Terms; (b) your Customer Data; or (c) your violation of any law or third-party right.

15. Term and Termination

These Terms remain in effect for as long as you have an Account or use the Service. You may terminate by closing your Account or cancelling your Subscription. We may suspend or terminate your access to the Service at any time, with or without notice, if you breach these Terms, fail to pay Fees when due, or if we are required to do so by law.

Upon termination, your right to access and use the Service will immediately cease. Sections that by their nature should survive termination (including, without limitation, sections on Intellectual Property, Marketing and Promotional Use, Confidentiality, Disclaimers, Limitation of Liability, Indemnification, and Governing Law) will survive.

16. Modifications to the Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by email or through the Service) before the changes take effect. Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance of the changes.

17. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Sweden, without regard to its conflict of laws principles. Any dispute, controversy, or claim arising out of or in connection with these Terms shall be settled by a Swedish court of general jurisdiction, and the Stockholm District Court (Sw. Stockholms tingsrätt) shall be the court of first instance. Notwithstanding the foregoing, either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

18. Miscellaneous

These Terms, together with any order form, privacy policy, or other documents referenced herein, constitute the entire agreement between the parties with respect to the Service and supersede all prior or contemporaneous agreements, communications, and understandings. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be deemed a waiver. You may not assign or transfer these Terms without our prior written consent; we may assign these Terms in connection with a merger, acquisition, or sale of assets. Neither party will be liable for any failure or delay in performance due to causes beyond its reasonable control.

19. Contact

If you have questions about these Terms or wish to exercise any rights described herein (including withdrawing the marketing rights granted in Section 9), please contact us at:

Autorank.ai Email: contact@autorank.ai Östermalmsgatan 26A 114 26 Stockholm Sweden